Robert Hope

Technical Manager
Enterprise Architect
Web Developer

I bring dedication, passion, intelligence, and integrity to my work, while taking an active role in defining my projects, ensuring appropriate solutions, and delivering success on time. I provide exceptional value to my employer’s business.

Key Virtues

• Tenacity
• Intelligence
• Leadership
• Integrity
• Client Service Background
• Adaptability
• Good communicator
• Excellent mentor
• Attention To Detail
• Organization

Key Highlights

• In my current position as owner of the Independent Publishing Experience for Kindle Direct Publishing, I am able to channel my own author experiences as I influence product roadmaps and ensure delivery of relevant projects on behalf of my customers.
• As Technical Manager I have been a driving force in moving my teams to a more Agile-based development life cycle, and have been a key contributor in the success of that initiative at the company, increasing speed, accountability, and quality across the board.
• As Systems Architect of the LoopNet technology platform, my designs and systems were instrumental in the company’s success, and continue to drive a platform managing over 5 million registered users, and a website with nearly 3 million unique visitors per month. LoopNet became so successful that it successfully went public and was recently acquired by CoStar Group for over $800,000,000.
• Demonstrated and proven ability to solve problems through motivated and determined effort and a knack for creative solutions. My ability to adapt quickly, my ability to learn and apply new knowledge immediately, and my ability to mentor and train other members of my team make me a valuable resource and leader for any company.

Relevant Professional Experience

• Software Development Manager, Indie Publishing Experience

  8/2017 – present

  Amazon, San Luis Obispo, CA

• Software Development Manager, AmazonFresh

  4/2017 – 8/2017

  Amazon, San Luis Obispo, CA

• President and Owner

  10/2016 – present

  Techman Enterprises, LLC, San Luis Obispo, CA

• Senior Technical Manager, Marketplace Verticals

  1/2011 – 10/2016

  LoopNet, a CoStar Group Company, San Francisco, CA

• CIS Pool Instructor

  10/2012 – present

  Cuesta College, San Luis Obispo, CA

• Systems Architect

  6/2008 – 12/2011

  BizBuySell, a LoopNet Company, San Francisco, CA

• President and Owner

  7/2006 – 5/2008

  San Luis Technology Consultants, San Luis Obispo, CA

• Systems Architect

  7/2001 – 05/2006

  LoopNet, Glendora, CA

• Senior Web Developer

  2/2000 – 6/2001

  LoopNet, Glendora, CA

• Technical Consultant, Help Desk

  7/1999 – 2/2000

  PropertyFirst, Alhambra, CA

• Customer Service Manager

  7/1997 – 6/1999

  E-Fax Communications, Oakland, CA

Key Projects / Accomplishments

• Technical Management
  • Implemented agile based development life cycle using TFS, MS Reporting Services, and Urban Turtle plug ins for Agile based Scrum implementation
  • Delivered on time and to specification 8 major and 15 maintenance releases in 18 months for BizBuySell and 3 major and and 6 maintenance releases for LandAndFarm
  • Spearheaded QA automation engineering effort
  • Developed automation process for automatic builds at BizBuySell and 3 other Verticals
  • Served as technical resource to several divisions of LoopNet, including BizQuest, LandAndFarm, REApplications, and others
• Enterprise Architecture
  • Incorporated and delivered an “off the shelf” .NET based library platform for use in all of the Verticals based on a snapshot of the preexisting LoopNet platform
  • Planned and coordinated migration efforts to .NET from traditional ASP/COM+ legacy platform
  • Planned and designed all new product offerings
  • Ensured proper object-oriented programming methodologies and techniques and implementation of a 3-tier architecture
  • Implemented Replication in a Microsoft SQL Server environment to provide a “search” server in addition to a regular main database, reducing contention
  • Continued to maintain or improve performance with each software release
  • Implemented a “database farm” utilizing multiple replicated servers to allow scaling of search functions
• Development
  • Personally onboarded and upgraded technology platform of LandAndFarm post-acquistion, including reconfiguring environment pre-migration to LoopNet data centers
  • Implemented a caching system, resulting in an 80% reduction of queries on the main database server
  • Dramatically decreased webpage download times by implementing a database storage mechanism that replaced .NET’s internal state management View State methodology
  • Designed, developed, and implemented a completely flexible, template-based email delivery system, delivering an average of 500,000 system emails a month
  • Designed and implemented a monitoring system which allows scheduled tasks and windows services to register themselves and report on their progress automatically while in process
  • Implemented a page request tracking system for all user visits to the site that became the primary B.I. reporting tool
  • Implemented an MSMQ-based asynchronous processing system, allowing offloading of non-critical work
  • Maintained an ability to immediately add new web / batch / database search servers on-demand with virtually no effort
  • Designed, developed, and integrated a keyword-based search into main search system when Microsoft’s Text-based searching in SQL Server 2000 failed to meet performance and flexibility standards

Community

• Cuesta CIS Advisory Committee Member

  1/2011 – present

  Cuesta Community College

• President

  7/2008 – 1/2010

  Central Coast Code Camp

• Founder and President

  8/2006 – 1/2010

  San Luis Obispo .NET User Group

• Board Member

  1/2008 – 12/2009

  Softec, a Central Coast Non-Profit supporting technology companies

• Committee Member

  1/2007 – 12/2008

  San Luis Obispo Chamber of Commerce Technology Advocacy Committee